Testimonials

Here’s what people have to say about us :

“Almost 6 months ago I enlisted the services of Silver Bullet Realty (“SBR”) after receiving 12 months of appalling service from my previous property manager, a large real estate chain.

In that year my previous agent failed to contact me to inform me that:
• My tenant had changed;
• The lease had expired;
• The rental receipts had gone from up front to arrears; and
• My manager had changed (twice).

Ken, as the owner of multiple investment properties, has “hands on” experience regarding a landlord’s rights and potential rental property pitfalls. He repeatedly stressed the importance of safeguarding assets and income streams and having a manager you can rely on.

Not only did Ken tackle all of my property’s outstanding issues with a vigour I could not match, he also established a very positive working relationship with my tenant in the process. Ken has also organised maintenance on my behalf, keeping me in the loop every step of the way.

I find the SBR website easy to navigate and very useful, particularly as I now live interstate and travel a lot with work.

SBR has provided me with “first class” service.”

Peter Green, Queenslander

“I would like to thank you for all the effort and hard work you have put into making this a smooth experience for us. Until meeting you and Orit, we have had only bad experiences with property managers. We have been renting in Sydney for the last decade, and have encountered managers who care very little for tenants and their needs. We have even seen gross mismanagement of properties, where apartments have been left in disgusting condition and workmen hired are unreliable and do shoddy work. The care and effort you put into working with your clients, both tenants and landlord, is really refreshing and comforting. From the start, you had a solutions-focused, can-do attitude that made us see possibilities we didn’t recognise on our own. Your integrity and attention to detail give us great comfort that there will be no misunderstandings going into this rental and that any reasonable request on our part will be dealt with courteously,
promptly and to the satisfaction of both the landlord and ourselves. With service like you provide, I can only see great success for Silver Bullet Realty. Thanks again.”

Amanda Goodman, Rose Bay, Sydney.

“I have been manager of Ken (and Orit’s) property portfolio for the last 14 years.  Ken is an astute investor who can see the big picture and is always keen to present his properties well, thus ensuring good rental returns and happy tenants.  Ken is without doubt the best  owner I’ve had the privilege to work with and his skills and attention to detail will ensure his clients get excellent value for money”

Debbie Kershaw, Property Manager, Dunedin, New Zealand

“Ken has been invaluable in ensuring that my property is safeguarded and maintained. Silver Bullet Realty stepped in to help co-ordinate remedial emergency works when dealing with a complicated defective roof in my North Bondi property. I was most impressed with Ken’s ability in dealing with the Strata company and many and varied contractors, assessors and workmen. I would highly recommend Ken, he has the ability and tenacity to just get the job done”

Kevin O’Connor, North Bondi, Sydney.

“We are a boutique strata management office primarily servicing Sydney’s Eastern and Lower North shore suburbs. We recently had the pleasure of working with Ken when he was appointed by one of the owners in a strata plan we manage which is undergoing extensive rectification works.

Ken’s assistance in coordinating access for insurance assessors, tradespeople and engineers through to time-lining repair works by order of priority and keeping us informed the entire time has been invaluable. Ken was always very communicative and helpful, and we’d have no hesitation in recommending his services.”

Amelia Causer, Strata Manager, Strata Republic

 

“Share investors have long had visibility online to their investment portfolio. Finally someone has built a portal to provide property owners with the same visibility to their investment. And now property owners can judge for themselves what their managing agent is (or isn’t) doing to earn their commission. This really is the bullet that the property management industry needs!”

Andrew Gray, Bondi Junction, Sydney