Tenants

Repairs & Maintenance

Please email our office with repairs & maintenance requests. It is very helpful to attach photographs of the issue as well.

Emergency Repairs

The Residential Tenancy Act (2010) defines the types of repairs that are considered as Urgent Repairs, as follows:

  1. a burst water service
  2. an appliance, fitting or fixture that uses water or is used to supply
    water that is broken or not functioning properly, so that a substantial amount of water is being wasted
  3. a blocked or broken lavatory system
  4. a serious roof leak
  5. a gas leak
  6. a dangerous electrical fault
  7. flooding or serious flood damage
  8. serious storm or fire damage
  9. a failure or breakdown of the gas, electricity or water supply to
    the residential premises
  10. a failure or breakdown of any essential service on the residential
    premises for hot water, cooking, heating, cooling or laundering
  11. any fault or damage that causes the residential premises to be
    unsafe or insecure
For assistance with utility connections
After Hours Emergency Contacts

Office Hours of operation: Mon-Fri 8.30-5.30

If the incident requiring emergency repair occurs after hours please see below emergency contacts:
Electrician: Finesse Electrical
0411 750 192

Locksmith: Budget Hardware & Locksmiths
02 9365 4623

Plumber: PKG Plumbing
0412 329 291

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